Electro will never contact you asking for your account number, card number, zip code, password, PIN, passcode, or username. Nor will we ever direct you to make a withdrawal from your account. If someone contacts you unexpectedly and requests this information, do not provide it, and do not follow instructions to withdraw money from your account.

Fraud Prevention

Don't fall victim to fraud. Arm yourself with the knowledge to effectively prevent scam artists and identity thieves. These thieves utilize various methods such as phone calls, emails, text messages, postal mail, and other tactics to extract information or deceive unsuspecting consumers into parting with their money.

Visit our Fraud Prevention Center for more information on the latest scams.

Get Started